Warranty For Avazzia Units
2-Year Warranty – Avazzia BEST devices are now sold with a limited two (2) year warranty against defect of material or workmanship as of December 2019, and is automatically effective and applies to any previously purchased Avazzia devices from any authorized distributor, representative, or online store of Avazzia devices.
Avazzia’s liability is limited to replacement or repair of product only, at manufacturer’s discretion. Warranty term is two years from the date of purchase.
Lead wires, and personal items such as self-adhesive conductive electrode pads, conductive garments, and conductive wraps are non-refundable, non-returnable items.
IMPORTANT: For any repair that is outside of the warranty (by time or by scope, or due to damage), a cost estimation of repair will be issued. If you do not wish to accept the cost for repair, an inspection fee may apply.
The warranty becomes invalid when:
Avazzia’s liability is limited to replacement or repair of product only, at manufacturer’s discretion. Warranty term is two years from the date of purchase.
Lead wires, and personal items such as self-adhesive conductive electrode pads, conductive garments, and conductive wraps are non-refundable, non-returnable items.
IMPORTANT: For any repair that is outside of the warranty (by time or by scope, or due to damage), a cost estimation of repair will be issued. If you do not wish to accept the cost for repair, an inspection fee may apply.
The warranty becomes invalid when:
- more than two (2) years have passed since purchase;
- the device was damaged or broken due to abuse, misuse or improper use;
- the device was used with low batteries;
- the device was opened or adulterated;
- the device was improperly stored; or
- there is water or chemical damage.
Return Policy
All Homes Devices: 7 days for Refund
All Professional Devices 30 days for Refund
20% Restocking Fee on all returned items
All Accessory items at this time are non-refundable because of COVID
All Returns must present a valid reason for return and must fill out return authorization form to receive refund.
We Do not sell or share your information with third party services.
The customer is responsible for shipping charges.
General Website Policies
We reserve the right to modify or amend the terms of use from time to time without notice.
Welcome to First Alternative's website. Your continued use of our website following the posting of changes to these terms will mean you accept those changes. The website is owned and operated by First Alternatives, LLC. By using our web site and the services offered therein, you are accepting the practices described in these terms of use. In addition to the Content on the website, First Alternatives may provide you with various opportunities to subscribe to newsletters and other services. If you do not agree to these terms of use, please do not use the website and exit immediately.
Disclaimer and Liability
The devices should be used only for the purpose for which it is intended. Read all instructions, warnings and precautions as well as the Owner's Manual before using.
Data presented has not been reviewed and evaluated by the FDA.
Devices are not intended for diagnosis or treatment of disease condition.
We strive to keep the practitioner listing, videos, and research papers up-to-date. However, we cannot guarantee complete accuracy of the content of our site. Your use of this site is at your risk and First Alternatives does not assume any responsibility, nor will it be liable, for damages by using or accessing this website.
In no event will First Alternatives, or any of its officers, directors, employees, trainers, webmasters, be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages, resulting from the use of this website.
First Alternatives provides links to practitioner and distributor websites. Some of the links may be out-of-date and we recommend you call them directly.
Welcome to First Alternative's website. Your continued use of our website following the posting of changes to these terms will mean you accept those changes. The website is owned and operated by First Alternatives, LLC. By using our web site and the services offered therein, you are accepting the practices described in these terms of use. In addition to the Content on the website, First Alternatives may provide you with various opportunities to subscribe to newsletters and other services. If you do not agree to these terms of use, please do not use the website and exit immediately.
Disclaimer and Liability
The devices should be used only for the purpose for which it is intended. Read all instructions, warnings and precautions as well as the Owner's Manual before using.
Data presented has not been reviewed and evaluated by the FDA.
Devices are not intended for diagnosis or treatment of disease condition.
We strive to keep the practitioner listing, videos, and research papers up-to-date. However, we cannot guarantee complete accuracy of the content of our site. Your use of this site is at your risk and First Alternatives does not assume any responsibility, nor will it be liable, for damages by using or accessing this website.
In no event will First Alternatives, or any of its officers, directors, employees, trainers, webmasters, be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages, resulting from the use of this website.
First Alternatives provides links to practitioner and distributor websites. Some of the links may be out-of-date and we recommend you call them directly.